Sales policy

HIGH QUALITY KITCHEN EQUIPMENT FROM EUROPE

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Sales policy

POLICIES AND REGULATIONS WHEN PURCHASING
 
I. KHAU THI IMPORT EXPORT TRADING CORPORATION
 
 KHAU THI IMPORT EXPORT TRADING CORPORATION is one of the leading companies in the kitchen equipment business. Through many years of business and development, we have always been your companion. With the trust of Capri brand of customers, we always try to improve the quality and skills to serve customers. 
 
II. Regulations on the purchase
Customers order the company in two main ways:
  • Direct: Customers can reach the company's transaction address at:
+ Showroom 1: 232 To Hien Thanh, Ward 15, District 10, HCMC
+ Showroom 2: 248 Nguyen Hong Dao, Ward 14, Tan Binh District, HCMC
  • Through telephone: Customers can refer to: images, functions, colors, ... of the product through website www.capri.vn. You can then contact the company via hotlines: 0932 939 039 or 0283 6264 7173.

III. Sales commitment 

  • KHAU THI IMPORT EXPORT TRADING CORPORATION is committed to purchase as follows: ​​- Commit to import, and distribute complete, genuine, new 100% - Lifetime warranty for the product, full replacement parts. - Transportation - Installation - Careful operation instructions. - Look at customer centric - Serve all your abilities. - Fastest, most thoughtful, quick sales consultant. - Provide equipment nationwide.
  • Sales policy: - Shipping: Shipping and installation according to the company policy. - Warranty: Warranty 24 months under the policy with all products purchased in Capri. - Return: Return the defective product from the manufacturer within 3 days of installation and use. - Technical support: The technical team will support fast, timely, enthusiastic 24/7 for customers.
IV. Information storage time:
  • Preserving and storing information of transaction data of customers within 06 months from the transaction date.
  • Keep the documents related to customer complaints within 6 months from the date the results of the review are accepted by the customer.

V. Regulations on information security:

  • KHAU THI IMPORT EXPORT TRADING CORPORATION do not disclose to third parties about the personal information of customers when buying products on website: www.capri.vn (except in certain cases when required by law enforcement)
  • Keep records relating to customer complaints within 6 months from the date the results of the inspection are accepted by the customer.

For more information please contact us:  

KHAU THI IMPORT EXPORT TRADING CORPORATION

248 Nguyen Hong Dao, Ward 14, Tan Binh District, HCMC

Hotline: 0932 939 039

Website: www.capri.vn

Email: caprivietnam.capri@gmail.com

 

KHAU THI IMPORT EXPORT TRADING CORPORATION

Director: Tran Thanh Thuy

Headquarter: 248 Nguyen Hong Dao Street, Ward 14, Tan Binh District, Ho Chi Minh City, Vietnam

Phone: 028 6264 7173

Hotline: 0932 939 039

Website: capri.vn – Email:  info@capri.vn

Business license: 0309930963 - Date: 14/04/2010 by Department of Planning and Investment in Ho Chi Minh City 
Tax code: 0309930963

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