Warranty policy

HIGH QUALITY KITCHEN EQUIPMENT FROM EUROPE

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Warranty policy

 

WARRANTY CONDITIONS
  1. Products with warranty cards that fully contain the customer information.
  2. The product is warranted for 02 years with technical errors by the manufacturer
  3. Except for cases not covered by the warranty as follows:
  • Objective damage: natural disasters, floods, earthquakes ...
  • Damage due to breakage, collision or misuse.
  • Damage caused by natural wear and tear during use.
  • Damage caused by user error, misuse, misuse.
  • Damage caused by repairing, altering product structure.

Note:

  • ​Stove: The stone-piercing size should be in accordance with the manufacturer's standard.
  • Cooker hoods: Minimum installation from stove to machine is 70cm
  • Activated carbon: 6 months warranty 
  • Divided fire: 12 months warranty 
  • Glass of gas stove: 12 months warranty 

Specially: Products that are not eligible for warranty will be repaired and replaced with replacement parts at preferential prices.

Please contact us:

KHAU THI IMPORT EXPORT TRADING CORPORATION

248 Nguyen Hong Dao, Ward 14, Tan Binh District, HCMC

Website: www.capri.vn

Email: caprivietnam.capri@gmail.com

 

KHAU THI IMPORT EXPORT TRADING CORPORATION

Director: Tran Thanh Thuy

Headquarter: 248 Nguyen Hong Dao Street, Ward 14, Tan Binh Distric, Ho Chi Minh City, Vietnam

Phone: 028 6264 7173

Hotline: 0932 939 039

Website: capri.vn – Email:  info@capri.vn

Business license: 0309930963 - Date: 14/04/2010 by Department of Planning and Investment in Ho Chi Minh City 
Tax code: 0309930963

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